eGovernment Saturn Systems understands citizens are wanting
more efficient ways to interact with their government. Our Portal technologies provide
personalized on-line services that enhance the relationship between government and
constituents.
The State of Minnesota's Drive to Excellence delivering effective, efficient, economical
government
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Morrison County Portal Case Study
Background & Saturn Relationship
A visionary initiative has been developed
by several Minnesota counties to provide an Internet based system that connects constituents,
employees and partners to information, people and process in real-time. Saturn Systems has been working with Morrison County,
Minnesota since October 2005 to redevelop their county website based around the concept of
constituent "personalization".
Saturn was
contracted with Morrison
County to redevelop its website and offer a personalized experience
to its constituents. The project objective for the Morrison County Website Update
project is to remove the barriers that impede the delivery of pertinent information to the citizens of Morrison County, and develop a modern, database driven website
that accomplishes this goal.
IntellE-Search
Although similar in some ways to the website for Stearns
County, the Morrison site is primarily focused on changing the manner in
which constituents receive information from the County. As such, Morrison has designed
an innovative, intelligent searching capability ("IntellE-Search") which is the
centerpiece of the web experience. This paradigm allow the user to specify exactly
what he is looking for, rather than having to work within the framework of the website's
design.
The IntellE-Search feature allows the user to construct questions, either free-form
or in a hierarchical 3 step process.
All the question fragments are maintained in a question database, the answers to
which contain clickable links to pages of
interest.
Personalization
The Morrison
site offers limited user personalization, where logged in users can retain a list
of their "HotSpots" (preferred links), sorted by either click frequency or most
recently accessed pages. Personalization accounts are maintained in a SQL
Server database by common user information. (i.e. user name, password authentication, standard techniques
for activating accounts and handling lost passwords). Because of this design, Morrison
County will have the opportunity to easily expand its use of personalization to
include tax information, GIS data, and more in the future.
Technologies Used:
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