Case Studies: Quality Assurance

Telemedicine, using technology to bring doctors and patients together efficiently over distance, is a rapidly growing field. Since 2008, Saturn Systems has provided core software development and quality assurance services to industry leaders. Our projects range from medical device communications and integration, to online calendar management. Saturn Systems’ unique skills mix of device control and enterprise application development are the perfect fit for the industry.

The Minnesota Department of Employment and Economic Development (DEED) contracted Saturn Systems to design and develop an enterprise suite of applications to track attendance and service usage at 49 Workforce Centers across the state. Saturn Systems worked closely with DEED stakeholders, carefully designing the Customer Registration System (CRS) to meet the needs of a diverse clientele - Workforce Center operators, DEED management, and agency sponsors. The resulting solution required a variety of technologies, including: desktop applications, web services, online administration, ID card printing, bar code scanning and complex reporting. The application is used on a daily basis on more than 500 workstations in WorkForce Centers around Minnesota.

A nationwide printer of newspapers, inserts and catalogs contacted Saturn Systems to replace an online portal used by chain retail advertising customers to design and customize weekly inserts. The system to be replaced was a heavyweight Java application with client PC and bandwidth requirements that frequently exceeded those of their customer base. Saturn Systems designed a new lightweight, purely web-based solution that supported online markup and annotation, page additions using approved templates and prototype generation. Significant back-end enhancements were made, adding workflow to ensure advertiser edits were routed, approved and processed. The resulting system has significantly simplified the weekly process of design, approval and publishing advertising circulars for Saturn’s customer and their advertising customers.

Saturn Systems took over support and enhancement of a vendor management portal used by the financial industry when the customer’s previous vendor decided to end support for the package. The original designer of the solution had used Microsoft’s MVC along with a considerable palette of open source utilities and packages. Transition of the complex package occurred with little support from the previous vendor, requiring Saturn staff to quickly gain an understanding of the system architecture and an intricate deployment process. Saturn Systems continues to support and enhance the site.

Saturn Systems was contracted by a customer to upgrade the software control system for a high technology sewer inspection system. This suitcase based system is used by drain cleaning professionals and features a remotely operated video camera controlled by software that runs on a customized laptop. The application records video, operator audio, and distance travelled by the inspection camera. Saturn engineers added several new features, upgraded the system for Windows 7, and integrated several disparate third party video capture and production components into a single package, saving the client thousands of dollars in annual licensing fees.

Saturn Systems was contracted to develop an Android tablet application for use in a trade show setting. This application provided an interactive interface allowing users to learn about products and services alongside various informational videos by answering questions about their needs. The project had to be completed in a very short time frame, the application was delivered on time and within budget. The customer’s feedback was, “Thank you so much for your help during this short time frame and your developer was an absolute pleasure to work with!”