Case Studies: Web Services

The Minnesota Department of Employment and Economic Development (DEED) contracted Saturn Systems to design and develop an enterprise suite of applications to track attendance and service usage at 49 Workforce Centers across the state. Saturn Systems worked closely with DEED stakeholders, carefully designing the Customer Registration System (CRS) to meet the needs of a diverse clientele - Workforce Center operators, DEED management, and agency sponsors. The resulting solution required a variety of technologies, including: desktop applications, web services, online administration, ID card printing, bar code scanning and complex reporting. The application is used on a daily basis on more than 500 workstations in WorkForce Centers around Minnesota.

Saturn Systems was contracted to design and develop a web solution to provide fundraising services to non-profit organizations and their event participants. The purpose of the system was to allow online registration for charitable events, and offer a user-friendly, yet versatile means for fundraisers to create a personalized web site for collecting and reporting ongoing donations. To do this effectively, the system had to allow for quick and easy fundraiser registration and dynamic personalized web site, while preserving consistent organization branding. Integration with existing payment transaction software and an online and desktop fundraising tracking application were also key requirements. The resulting system was built and deployed successfully and has been instrumental in raising tens of millions of dollars for charity purposes.

Saturn Systems took over support and enhancement of a complex system of web services and batch processes used by a non-profit that works with troubled mortgage owners to stay in their home. The system is continually being enhanced to add services, address new regulations and integrate with agencies and providers. The systems were developed by the previous vendor which used a hybrid onshore/offshore model. Saturn Systems was able to step in and deliver the necessary technical expertise and staffing at a lower cost than the previous vendor.